Medical Records Request

At times, it can be helpful to get additional medical records for patients. While we will not always be able to get additional information, you can complete the Medical Records Request Form and our CX team will request additional medical records for your patient.

Prior to requesting additional records, please check the patient's Healthie profile to see existing records. On the patient's main profile page in Healthie, scroll down, and you will see a "Conditions" section, which will have any conditions listed. There's also a "Diagnostics" tab that may have test results. Click into each item to view more detail. While not every patient will have supplemental records in Healthie, please check before submitting the Medical Records Request Form.

If our CX team is able to obtain medical records, they will be uploaded to the "Documents" tab within the patient's profile in your Provider Portal.