Your Benefits Questions Answered

Two ways to contact a concierge

Sequoia Care Concierge (All Benefits)

Nourish takes great pride in providing an extensive array of benefits designed specifically for our Full-Time employees. We believe that these offerings not only enhance the overall work experience but also support the well-being and satisfaction of our dedicated team members. For questions about coverage, bills received, or more plan specifics, please reach out to The Sequoia Care Concierge Team:

Email: nourish@help.sequoia.com
Call: (877) 265-2932

Aetna Concierge (Medical, Dental, Vision)

Available Monday through Friday from 8 AM to 6 PM ET local time

Log in at Aetna.com and chat online.
Just call the toll-free number on your Aetna member ID card.

Your Aetna Concierge has answers

Your Aetna Concierge is here for you. They’ll listen, understand your needs and find solutions that are right for you.

Get answers about a diagnosis
Select a doctor
Learn about your coverage
Plan for upcoming treatment
Find health care solutions that fit your needs
Learn how to use our online tools to make the right decisions
Find network providers based on your medical needs
Assist you in scheduling appointments

Plan for health expenses

No more “surprises” — your concierge can show you:

How to estimate costs before you make an appointment
What doctors cost in-network versus out-of-network
Differences between inpatient and outpatient care, including costs
Your options and cost estimates in advance to help you make smarter decisions