Employee Assistance Resources

You can access up to 6 counseling sessions per issue each year. You can also call us 24 hours a day for in-the-moment emotional well-being support. Counseling sessions are available face-to-face, online with televideo or by phone. Services are free and confidential. We’re always here to help with a wide range of issues including:

• Family issues

• Grief and loss

• Self-esteem and personal development

• Substance misuse and

  more

• Anxiety

• Relationship support

• Depression

• Stress management

• Work/life balance

It’s easy to find a counselor you’d like to work with. You can:

• View provider options ― images, bios, specialties and more

• Compare details ― ethnicity, gender, language and more

• See which providers are open to new patients and when they’re available

• Find options to schedule your first appointment online

• Get started quickly without any added steps or calls

Competing day-to-day needs can make it tough to know where to start. Call us for personalized guidance. We’ll help you find resources for:

• Child care, parenting and adoption

• Care for older adults

• Caregiver support

• Special needs

• Pet care

• Community resources/basic needs

• Summer programs for kids

• Household services and more

Your member website offers a full range of tools and resources to help with emotional wellbeing, work/life balance and more. You’ll find:

• Videos and podcasts

• Articles, blogs and self-assessments

• Mobile app

• Child and adult care provider search tool

• Live and on-demand webinars and more

Discount Center

Find deals on brand name products and services including electronics, entertainment, gifts and flowers, travel, fitness, nutrition and more.

You can get a free 30-minute consultation with a participating attorney for each new legal topic. Some of the areas of law and issues covered include:

• Family or domestic law

• Civil and criminal law

• Wills and estate planning

• Real estate and more

If you opt for services beyond the initial consultation you can get a 25 percent discount. You also have free access

to legal documents and forms on your member website.

*Services must be related to the employee or an eligible household member. Exclusions include work-related and

lack of merit issues. Discount does not include flat legal fees, contingency fees and plan mediator services.

Simply call for a free 30-minute phone consultation for each new financial topic related to:

• Budgeting

• Retirement or other financial planning

• Mortgages and refinancing

• Credit and debt issues

• College funding

• Tax and IRS questions

You can get a 25 percent discount on standard tax preparation services. You also have access to financial articles, calculators and a financial assessment on your member website.

*Services must be for financial matters related to the

employee or an eligible household member.

Chat therapy — Send secure text messages to your counselor, who will respond within one working day 

up to five days a week. A week of texting counts as one session. You can also schedule to meet online for 30-minute televideo sessions. Each televideo session 

counts as one visit. Work on the same kinds of issues you’d see a counselor face-to-face to talk about.

Identity theft services — One hour fraud resolution phone consultation or coaching about ID theft prevention and credit restoration. Services include a free emergency kit for victims.