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Standard Operating Procedures (SOPs)

Session Duration SOP

Edited

Purpose: To establish a standard operating procedure for session duration at Nourish to maintain quality of care.

Procedure:

  • Nourish’s clinical standard is that all sessions should be scheduled for 55 minutes. This allows Nourish to provide the highest quality of care and to allow space and time for clients to work on their behavior changes and receive nutrition education.

  • In addition to this 55 minute session, dietitians should expect to provide ~10 additional minutes of MNT to patients across research, care coordination, resource sharing, messaging, and other patient communications.

  • If a patient requests shorter sessions, you should first work to provide more value to patients such that the sessions drive better engagement and outcomes for the patient. In some cases, this may occur because the patient has made significant progress, which is fantastic. In such cases, consider moving to less frequent sessions or even graduating the patient from care.

  • It is inevitable that appointments may occasionally end early in some cases and for certain patients and that is okay. Use your clinical judgment!

  • For additional support, check out our Navigating Session Duration Tips