Nourish Labs - Quick Start Guide

Edited

In pilot - Expected launch for all patients and RDs starting October 2025.
See one-pager attached for easy reference.

What’s New

  • One‑click lab requests in the Provider Portal

  • Free basic lab panel for eligible patients

  • Coordinated patient scheduling

  • Integrated results view

  • Critical-value support from our partner clinician network

  • Outlined SOP to support nutritional coaching


Why this matters to you and your patients

  • Personalized, data-driven care. Labs turn short-term goals into measurable, science-backed targets you can track together.

  • Stronger engagement and retention. When patients see evidence of their concrete wins, motivation spikes and session attendance stays high, driving better long-term outcomes.

  • Instant access + zero patient cost. One app click books a free draw at Quest or BioReference - no paperwork, co-pays, or doctor chase - eliminating friction so more patients access the tests they need.


High‑Level Workflow

  • Click “Request Lab Panel”

  • Request is routed to our clinician partner network to review and sign the requisition.

  • Patient receives email to schedule lab draw

  • Patient books & completes lab draw

  • Partner clinician monitors results and contacts patient to support critical values

  • Results are posted to portal - patient and RD both receive email/alert when available

  • Review results, deliver nutritional guidance, and advise PCP review

  • Document revised care plan and schedule follow-up labs when clinically appropriate


When to Order

  • New Nourish patient: For baseline testing, we strongly recommend a panel if an adult (18+) has no documented lipid panel and HbA1c drawn within the past 90 days.

    • This also applies for patients who have already been seen at Nourish but have not had baseline labs completed in the last 90 days.

  • Follow-up testing: Reference the Clinical Resource Guides and use your judgment. We will include lab request nudges as relevant to patient conditions.

    • Generally, we recommend at least 12 weeks (~ 3 months) between a patient’s last blood draw and any follow-up panel.

    • Nourish will monitor lab requests to ensure they meet our standard of care.


Your Scope of Practice

Allowed - Explain how nutrition affects markers, set diet/lifestyle goals, document PCP referral.

Not allowed - Diagnose diseases, prescribe or adjust medications, chart medical interpretations ("uncontrolled diabetes").

Always encourage patient to consult with their PCP: “Please review these results with your primary‑care provider for formal medical interpretation.”


Critical vs. Abnormal Values

Flag

Who acts

RD responsibility

Critical (lab panic value)

Partner clinician phones patient 24/7

Note discussion next visit; reinforce urgent nutrition steps.

Abnormal (outside ref range)

RD provides nutrition guidance; recommends PCP review

Use smart‑phrase + SOP thresholds.


Need Help?


Official Disclaimer

Nourish provides nutrition education and counseling. We do not diagnose conditions or prescribe treatment. All laboratory orders are signed by a licensed clinician in our partner network. Critical values are communicated immediately by that clinician. Patients should review all results with their primary‑care provider for formal medical interpretation and follow‑up care.

Nourish Labs - Quick-Start Guide.pdf
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