Patient Referral Program
Patient Referral Bonus
The RD Patient Referral Incentive is as follows:
A 25% session rate bonus for all referred patients and patients referred by your claimed external providers, regardless of whether they see you or another Nourish RD.
There is no limit on the number of occurred sessions in which you can receive the bonus.
Providers will only get credit for patient referrals that meet one of the following guidelines:
Patients sign up using the provider's unique referral URL
Patients list the provider as the referral source
Patients list an external provider as the referral source who has been claimed by the provider and approved by support via the claimed provider form.
Unfortunately, referrals cannot be retroactively attributed if the patient does not use one of the above methods, so please ensure the patient is confirming your name as the referral source when using the link. One option to ensure the patient correctly credited to you is by adding the patient as a new patient directly within the Nourish Portal via the + add patient feature.
What will my session rate be?
You can see exactly how much your session rate will be for every appointment with a referred patient by going into your portal and clicking on Metrics --> Referrals
Tracking
Patients who you bring directly to Nourish:
To get credit for patient referrals, patients must sign up using your unique referral URL (available in the Provider Portal), or list your name in the referred by when signing up
Any patients who do not use this link or list the RD in the referred by will not be credited towards your referral bonus
Our CX team can assist with patient referrals if you are first joining Nourish! You can use the patient transfer sheet if you are bringing patients as you join Nourish.
Patients who you bring to Nourish through an external referring provider:
You can get credit for up to 10 external providers referring to Nourish.
To “claim” a referring provider, you will need to complete the referring provider claim form in your Provider Portal, located in the lefthand sidebar
After submission, the partnerships team will confirm your claim, at which point you will start receiving credit.
Providers must have an NPI in order to be claimed as a referring provider.
You will need to individually claim providers, at this time you cannot claim an entire practice.
Any patient that books and lists your claimed provider as the referral source will be eligible, they do not need to use your unique link.
Additional things to note:
If a patient calls in to book or emails the CX team, they must mention on the phone or in the email the name of the RD that referred them so that the CX team can make a note in our database. For obvious reasons, this is harder to track, so it is encouraged to use the online method.
Please note, Medicare patients may only be seen by providers who have Medicare credentialing, and will be required to book further in the future because of additional forms and authorizations required.
All of this information is tracked and made available directly in your “Metrics” tab, where you can see who you have referred and the number of appointment they are on! Please note, it may take 24 hours for a new referred patient to appear in your portal but this won't impact your pay.
The session rate bonuses apply only to occurred appointments
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