Frequently Asked Questions
Open Enrollment & Qualifying Life Events
Open Enrollment Dates: Medical : Fall 2025; Effective Date 01/01/2026 Dental, Vision, Supplemental Plans ; Fall 2025; Effective Date 01/01/2026 During...
How to complete a Qualifying Life Event
To complete your QLE, log into ADP and go to Myself > Benefits.
Where to Access Insurance Cards
You can find and download your insurance cards directly from Aetna. If you have not created an Aetna account, follow the instructions below: Go to h...
Income Withholding | Wage Garnishment
If you work fewer hours and your earnings aren’t enough to cover the cost of your insurance premiums, any outstanding payments will be deducted from y...
What happens if my pay does not cover premium costs?
If you work fewer hours and your earnings aren’t enough to cover the cost of your insurance premiums, any outstanding payments will be deducted from y...
How to review your benefit elections
If you are a full-time employee at Nourish you can review your benefits enrollments by logging into ADP , go to Myself > Benefits.
How to find Providers through Aetna
The pdfs attached outline how to find providers in the Aetna network. A reminder that PPO = All employees who reside in MO, MT, VT & WI and OAMC =...
What if I am currently receiving care from a provider who is now out of network?
Transition of Care Applies if you are currently receiving care from a provider in your current health plans network (may not be in Aetna’s network). Y...
Full-Time Employment and Benefits Eligibility Policy
Full-time employment is defined as maintaining a workload that meets or exceeds 15 session hours with patients per week on average. Employees meeting ...
What happens to OneMedical memberships after leaving JustWorks?
Upon leaving the JustWorks program, any individual memberships will remain active for 90 days post-termination date . Prior to the termination date, ...