Frequently Asked Questions
Open Enrollment & Qualifying Life Events
Open Enrollment Dates: Fall (dates announced prior to the period opening) with new plans effective January 1st During Open Enrollment (OE), you will ...
How to complete a Qualifying Life Event
To complete your QLE, log into ADP and go to Myself > Benefits.
Where to Access Insurance Cards
You can find and download your insurance cards directly from Aetna. If you have not created an Aetna account, follow the instructions below: Go to h...
Income Withholding | Wage Garnishment
If you work fewer hours and your earnings aren’t enough to cover the cost of your insurance premiums, any outstanding payments will be deducted from y...
What happens if my pay does not cover premium costs?
If you work fewer hours and your earnings aren’t enough to cover the cost of your insurance premiums, any outstanding payments will be deducted from y...
Electing Benefits
Log into ADP (An invitation will be sent to your Nourish Gmail after you submit your I-9 verification during onboarding.) Click Myself > Benefits ...
How to find Providers through Aetna
The pdfs attached outline how to find providers in the Aetna network. A reminder that PPO = All employees who reside in MO, MT, VT & WI and OAMC =...
What if I am currently receiving care from a provider who is now out of network?
Transition of Care Applies if you are currently receiving care from a provider in your current health plans network (may not be in Aetna’s network). Y...
Benefits Eligibility FAQs
What am I currently eligible for? In ADP, you will see which plan you are eligible for during Open Enrollment based on your recent weekly occurred ave...