Technical Support
Troubleshooting articles focused on the Nourish platform, your calendar, and more.
Appointment screen or entire portal is not loading
If you are having trouble accessing the Provider Portal, please ensure you are on the latest version of your web browser: Hard refreshing your browser...
Provider or patient unable to login to Portal
If you are having issues accessing and can't log in to your Provider Portal, such as not receiving the code, the code not working, or your sign-in not...
Chart note is not populating with previous information
On rare occasions, chart notes may not populate the information from the previous session, so please try the steps below before reaching out to our su...
Issues with Zoom access or updates
If you are having issues accessing your patient appointments from your Provider Portal or if Zoom is asking for the host to sign in, you can try sendi...
CX Office Hours
Context CX Office Hours aims to offer a platform for exploring diverse customer experience subjects. Each topic is given a 10-minute slot for an overv...
Syncing Your Calendars
On 3/2/2026, we updated our Google Calendar integration. See this announcement for details on what changed and why you will need to re-authenticate. ...