Technical Support
Troubleshooting articles focused on the Nourish platform, your calendar, and more.
Appointment screen or entire portal is not loading
If you are having trouble accessing the Provider Portal, please ensure you are on the latest version of your web browser: Hard refreshing your browser...
Provider or patient unable to login to Portal
If you are having issues accessing and you can't login to your Provider Portal, such as not receiving the code, the code not working, or your sign in ...
Chart note is not populating with previous information
On rare occasions, chart notes may not populate the information from the previous session, so please try the steps below before reaching out to our su...
Issues accessing Zoom
If you are having issues accessing your patient appointments from your Provider Portal or if Zoom is asking for the host to sign in, you can try sendi...
CX Office Hours
Context CX Office Hours aims to offer a platform for exploring diverse customer experience subjects. Each topic is given a 10-minute slot for an overv...
Sync an External Calendar to your Nourish Calendar (Optional)
Please note: It can take up to 24 hours for synced events to populate on external calendars. If desired, you can sync your @usenourish.com Google Cal...
Disconnecting your @usenourish.com Google Cal from your Nourish Calendar
If you wish to disconnect your @usenourish.com Google Cal from your Nourish Calendar, you can do so directly from the Calendar Settings page within yo...